Remote IT Help Desk Technician – Tier 1
Austin, Travis County, Texas, 78716, USA
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Ranger IT is seeking a sharp first-line technician for a fully remote help desk role. You will be the first point of contact for client issues, responsible for monitoring incoming tickets, triaging them, and resolving Tier 1 issues, such as password resets and basic troubleshooting. Candidates with over 1 year of IT support experience are preferred, but training opportunities are available.
The position offers a contract of 1099 with guaranteed 30 hours per week and prospects for an increased rate based on performance.
We invite applications for the Remote IT Help Desk Technician – Tier 1 Support position located in Austin, TX, United States.
Step into the Remote IT Help Desk Technician – Tier 1 Support role at Ranger IT in Austin, TX, United States and grow with us.
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