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Senior Service Desk Leader | ITIL Expert​/Remote

Remote / Online - Candidates ideally in
Norwich, Norfolk County, NR2, England, UK
Listing for: Indra
Part Time, Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global technology firm in London is seeking a Service Desk Manager to lead IT Infrastructure Operations. Responsibilities include managing incident life cycles, overseeing Major Incident Management, and building a high-performing team. The ideal candidate has extensive experience in IT Service Management, proven leadership skills, and is ITIL certified. The position offers flexible working options and various employee benefits.
We invite applications for the Senior Service Desk Leader | ITIL Expert | Flexible/Remote position located in England, United Kingdom. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above. Learn more about the Senior Service Desk Leader | ITIL Expert | Flexible/Remote role in the description above. We appreciate your interest in this position.

Join Indra and contribute to our ongoing work.
Position Requirements
10+ Years work experience
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