Ecommerce Support Specialist - Remote
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-10-06
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IT/Tech
Ecommerce, Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Ecommerce, Technical Support, HelpDesk/Support
Location: Town of Poland
Alia is a fast-growing ecommerce support team, hiring a Customer Support Specialist to be the first point of contact for merchants and agencies. This full-time remote role focuses on turning concerns into opportunities to deliver world-class support.
You will troubleshoot, edit popups in the Alia editor, advise on best practices, and work cross-functionally with Success, Product, and Tech Support to resolve issues quickly. Shopify experience is a must, with Intercom and Slack feeling like home.
Join us at dotdigital as our next Ecommerce Support Specialist
- Remote (ET Hours) in Town of Poland, NY, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Ecommerce Support Specialist
- Remote (ET Hours) role in the description above.
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