Support Lead: Remote Troubleshooting & Docs
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-10-06
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IT/Tech
Technical Support, IT Support
Location: City of Rochester
Quality Vision International Inc. in Rochester, NY invites an experienced Manager, Inside Support to lead the internal technical support function, resolving issues remotely and driving first-contact resolution.
You’ll oversee Product Support and Document Management/Technical Writing to standardize solutions and improve response efficiency. The role acts as primary escalation for complex issues and liaises with engineering and factory teams.
This role, Inside Support Lead:
Remote Troubleshooting & Docs at Quality Vision International Inc, could be your next opportunity.
The position is based in City of Rochester, NY, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 75..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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