Scrum Master, Expert

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries.

At CHS, we are creating connections to empower agriculture.

CHS has an exciting opportunity within the Information Technology group. We are looking for an expert level Scrum Master to lead delivery excellence across Go-to-Market product teams, with a strong focus on Dynamics/CRM capabilities. This role partners with the team from idea to delivery to improve team effectiveness, delivery transparency, and the consistent focus on continuous improvement. The expert Scrum Master enables and facilitates teams to define success, understand needs before acting, build trust through transparency, use process purposefully, and measure outcomes while using data and metrics to tell the story of delivery progress, flow, risk and results.

The expert Scrum Master serves as a trusted coach, mentor, teammate, and change agent who strengthens Agile and Product practices across complex environments. This role removes delivery impediments, identifies and addresses systemic barriers, manages dependencies, and uses delivery insights to improve predictability, team health, continuous improvement, and stakeholder confidence.

This is a remote-based role with routine on-site collaboration. To be considered for this position, qualified candidates must currently reside in the Minneapolis/St. Paul, MN metro area to commute to the corporate office located in Inver Grove Heights, MN as needed.

Lead Team Delivery and Continuous Improvement

• Facilitate team cadences and working sessions, including planning, refinement, daily coordination, reviews, and retrospectives.
• Coach teams, Product Owners, and partners on Agile and product-delivery practices that improve collaboration, clarity, flow, and time from idea to value.
• Guide backlog readiness, work breakdown, working agreements, definitions of ready and done, and feedback loops.
• Foster a high-trust environment where you and the team identify challenges, learn from outcomes, and increasingly self-manage within the organization’s delivery guidance and playbook.

Delivery Transparency, Predictability, and Risk Management

• Provide accurate visibility into planned and in-progress work, progress, tradeoffs, decisions, risks, dependencies, capacity and constraints.
• Create, maintain, and improve delivery health reporting, dashboards, and visual management practices using Azure Dev Ops, Miro, and Microsoft collaboration tools.
• Use delivery data and team insights to improve flow, predictability, capacity, aging work, quality, risk management, and team effectiveness.
• Establish meaningful success measures within teams (OKRs, Sprint Goals, and quarterly commitments).
• Identify, manage, and help resolve cross-team dependencies, impediments, and systemic barriers; coordinate root-cause resolution or escalation as needed.
• Clearly communicate delivery status, key decisions, risks, and escalation needs to technical and nontechnical partners.

Initiative, Release, and Quarterly Planning Support

• Partner with Tech Delivery peers to align team delivery plans with initiative milestones, dependencies, communications, release activities, and risks.
• Align team plans, delivery practices, and decisions with portfolio priorities and broader IT governance, standards, and required controls.
• Support release planning, readiness, deployment, post-release learning, and major-incident response, as appropriate.
• Coach,…