Intermediate Systems Administrator
Job Description & How to Apply Below
Paladin Security is seeking an Intermediate Systems Administrator to join our Corporate IT team. This role is ideal for a systems professional who enjoys solving complex technical challenges, improving infrastructure, and working with modern Microsoft, cloud, and virtualization technologies. As a key member of the Infrastructure team, you'll work closely with IT leadership to support and enhance enterprise systems serving users across Canada and the United States.
You'll be involved in both day-to-day operations and strategic projects, with opportunities to expand your expertise in cloud computing, automation, cybersecurity, and enterprise infrastructure. If you're a hands‑on administrator looking for your next step and don't meet every qualification listed below, we still encourage you to apply.
Location:
Ontario (Hybrid/Remote Based On Location)
What You’ll Do
Infrastructure & Operations
Administer and support enterprise Windows Server environments
Manage Active Directory, Entra (Azure AD), and Microsoft 365 services
Support virtualization platforms, storage systems, and backup solutions
Monitor infrastructure health, performance, and availability
Plan and implement system upgrades, patching, and maintenance activities
Participating in business continuity and disaster recovery initiatives
Plan and implement office build or relocation
Act as an escalation point for complex technical issues
Partner with the Service Desk to resolve infrastructure-related incidents
Troubleshoot server, cloud, networking, and Microsoft 365 issues
Work with vendors and technology partners to resolve problems and implement solution
Security & Compliance
Apply security best practices across all systems and deployments
Investigate cybersecurity alerts and respond to incidents
Support Zero Trust architecture principles and implementation
Cloud Security & Automation
Support and maintain Azure and hybrid cloud services
Apply security best practices across systems and services
Assist with security investigations and remediation efforts
Develop scripts and automation to improve operational efficiency
Contribute to infrastructure modernization and continuous improvement initiatives
Maintain technical documentation and operational procedures
Communicate changes and maintenance activities to stakeholders
Collaborate with cross-functional teams on projects and improvement
Required Experience
3+ years of experience in Systems Administration, Infrastructure Support, or IT Operations
Experience supporting Microsoft 365 and Active Directory
Strong troubleshooting and problem‑solving skills
Working knowledge of networking fundamentals
Experience with Power Shell or other scripting/automation tools
Experience with any of the following is considered an asset:
Nutanix or other virtualization platforms
Veeam Backup & Replication
Microsoft Teams Phone
Microsoft Endpoint Manager / Intune
SQL Server administration
Five9 or similar contact center technologies
Education & Certifications
Degree, diploma, certification, or equivalent practical experience in Information Technology or Computer Science
Education Requirements (All)
College/University Education
Additional Information / Benefits
Paladin Security:
Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of…
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