Remote Product Support Specialist - Education Tech SaaS
Concord, Middlesex County, Massachusetts, 01742, USA
Listed on 2026-10-07
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IT/Tech
Technical Support, HelpDesk/Support, IT Support
Cambium Learning Group is seeking a Primary Product Support Representative to provide technical support to customers through various channels like phone and email. The ideal candidate should have over 2 years of experience in customer service or technical support.
The role involves educating customers on Lexia Learning products, troubleshooting issues, and collaborating with internal teams to enhance customer success. The position offers a full-time remote working model.
We are looking to fill the Remote Product Support Specialist - Education Tech SaaS position at Cambium Learning Group in Concord, MA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Concord, MA, United States.
This opportunity is part of our work in Other.
The advertised compensation is 45.000 - 65.000.
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