Field Support Specialist — Remote Triage & Onsite Escalations
Houston, Harris County, Texas, 77246, USA
Listed on 2026-10-07
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Cumulus is seeking a Field Service Specialist (FSS) to be the customer’s first post-go-live contact for technical support. You will triage, resolve where possible, and escalate to engineering when needed, ensuring minimal downtime for active job sites.
Based at a regional hub, you will own inbound tickets, coordinate handoffs, and collaborate with cross-functional teams. Occasional site visits may be required.
As a Field Support Specialist — Remote Triage & Onsite Escalations, you will play an important part at Cumulus Digital Systems in Houston, TX, United States.
The position is based in Houston, TX, United States.
This opportunity is part of our work in IT & Technology, Engineering.
The advertised compensation is 55.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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