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Remote IT Support Specialist; User & Desktop

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Empower AI
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Position: Remote IT Support Specialist (User & Desktop)

Empower AI is seeking a Journeyman Computer User Support Specialist to deliver IT services for GSA DIGIT tasks, handling incidents, requests, and escalations with a focus on VIP support. You will resolve problems related to hardware, software, and network connectivity while documenting actions taken.

Remote work is performed under supervision. Qualifications include a high school diploma, 2–7 years' experience, and familiarity with macOS, Windows, and Active Directory.

We invite applications for the Remote IT Support Specialist (User & Desktop) position located in Washington, DC, United States.

This position is for the Remote IT Support Specialist (User & Desktop) role at Empower AI.

We are seeking a motivated Remote IT Support Specialist (User & Desktop) to join Empower AI in Washington, DC, United States.

Consider building your career as a Remote IT Support Specialist (User & Desktop) at Empower AI.

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