Remote Overnight Tech & Merchant Support Specialist
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-10-07
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IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Talus is seeking an After-Hours Support Representative to handle merchant-facing support during overnight hours. You will resolve customer and technical inquiries by chat, phone or email, aiming for world-class service.
The role requires quick, independent work to identify root causes and provide effective solutions. Responsibilities include diagnosing issues, guiding users, and documenting resolutions in CRM, with escalation to leadership when needed.
The following role is for a Remote Overnight Tech & Merchant Support Specialist with Talus.
The advertised compensation is 42.000 - 56.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Overnight Tech & Merchant Support Specialist role in the description above.
We appreciate your interest in this position.
Join Talus and contribute to our ongoing work.
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