Remote Help Desk Analyst - Federal IT
Washington, District of Columbia, 20022, USA
Listed on 2026-10-07
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IT/Tech
HelpDesk/Support
NuAxis is seeking a talented Call Center Analyst
- Application Support for a full-time role to provide remote customer service for federal government systems. You will handle phone, chat, and email requests, create and track incidents, and ensure SLA compliance while contributing to knowledge base improvements.
Ideal candidates have 2+ years in customer service, strong communication, and HDI certification within 90 business days of hire.
For the Remote Help Desk Analyst
- Federal IT position at International Executive Service Corps, we are reviewing applications now.
All applications are reviewed carefully by our team.
The position is based in Washington, DC, United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 55.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
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