Airbnb Training Coordinator - Remote

Join Airbnb as a Training Coordinator, focusing on tactical training operations and vendor management in a remote setting across Canada. Empower teams to deliver exceptional service through strategic coordination and support.

You will collaborate with the Global Operations Training team to enhance service delivery for frontline teams. Key responsibilities include acting as the main point of contact for partner trainers, organizing impactful training activities, and ensuring the smooth execution of training operations. Strong organizational skills, attention to detail, and the ability to communicate effectively across levels are essential for success in this position.

Key Responsibilities:

• Act as the primary point of contact for partner trainers

• Coordinate logistics for new hire training sessions

• Organize and moderate vendor trainer engagement initiatives

• Maintain detailed training performance documentation

• Troubleshoot technical issues and facilitate project completion

Requirements:

• Experience in training operations and vendor management

• Knowledge of Tableau, SQL, and LMS/TMS tools preferred

• Strong interpersonal and communication skills

• Adaptability to changing business needs

• Willing to travel up to 25% if needed

Utilize your training expertise at Airbnb to support global operations and enhance team performance.