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Remote Technical Support Representative – iPay Banking

Remote / Online - Candidates ideally in
Elizabethtown, Hardin County, Kentucky, 42701, USA
Listing for: Jack Henry & Associates, Inc.
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 39000 - 58000 USD Yearly USD 39000.00 58000.00 YEAR
Job Description & How to Apply Below

Jack Henry & Associates, Inc. is seeking a Remote Technical Support Representative for its Payment Solutions client support team. You will assist financial institutions with bill pay education, site navigation, issue resolution, and basic troubleshooting, primarily via phone and chat.

The role emphasizes first-call resolution and outstanding customer service. Training runs 8:30 AM–5:00 PM EST, with post-training shifts 9:00 AM–8:00 PM EST, Monday through Friday; candidates must reside within ~70

This opportunity is for the Remote Technical Support Representative – iPay Banking role at Jack Henry & Associates, Inc.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Elizabethtown, KY, United States.

This opportunity is part of our work in Sales, Other.

The advertised compensation is 39.000 - 58.000.

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