AI & Digital Operations Specialist

The AI & Digital Operations Specialist will join Paragon’s operations team and help the organization use emerging technologies to improve how we conduct research, communicate our work, and operate internally. The specialist will experiment with and implement artificial intelligence, automation, data, and digital tools across Paragon’s research and communications workflows. This role has a competitive starting salary commensurate with experience. This position will be executed from Paragon’s headquarters in Arlington, VA, with flexibility to work from home on Fridays.

The specialist will identify, test, and implement artificial intelligence, automation, data, and digital tools across Paragon’s research, communications, and operational workflows. This position is well suited for someone who is intellectually curious, technically capable, highly detail-oriented, and excited to experiment with new tools and solve practical problems.

The role will also provide opportunities to broaden the candidate’s knowledge of health policy and the policy making process while making meaningful contributions to Paragon’s mission of improving health policy for patients and taxpayers.

This position will be based at Paragon’s headquarters in Arlington, Virginia, with flexibility to work from home on Fridays.

• Identify, test, and implement AI agents and automated workflows that improve research, communications, and internal operations.
• Evaluate emerging AI tools and technologies for accuracy, reliability, security, and usefulness to Paragon’s work.
• Monitor developments in artificial intelligence through technical documentation, academic research, industry publications, white papers, and other authoritative sources.
• Develop AI-assisted tools and workflows that help ensure consistency with Paragon’s visual and editorial brand standards.
• Document AI and automation workflows so that processes can be maintained, improved, and replicated across the organization.

• Build and maintain structured repositories of Paragon research, data, charts, citations, and frequently referenced findings to make institutional knowledge easier to retrieve and reuse.
• Develop and maintain internal databases and information systems used for research generation, communications, and operations.
• Improve internal file management and knowledge-management systems.
• Track Paragon research products, communications outputs, and performance metrics.
• Standardize data collection, organization, and storage processes across research and communications workflows.
• Identify opportunities to improve the accessibility, consistency, and usefulness of Paragon’s internal data.

• Create and animate data visualizations for Paragon research and communications using tools such as Microsoft Excel, R, JavaScript, and Adobe After Effects.
• Develop reusable templates, documentation, and automated workflows to make chart creation and animation faster and more consistent.
• Work with research and communications staff to translate complex data and policy findings into clear and compelling visual products.
• Experiment with AI-assisted tools for visual design, image generation, and communications production.

• Support Paragon’s digital presence through website publishing, content management, search engine optimization, and related digital tools.
• Assist with creating, formatting, and publishing content on Paragon’s website.
• Help maintain and improve digital workflows involving customer relationship management, website, communications, and other organizational systems.
• Identify opportunities to connect systems and automate repetitive digital and operational tasks.