Remote CX Ops Lead - Training Automation
Brampton, Ontario, C6S, Canada
Listed on 2026-10-08
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IT/Tech
Business Systems & Technology Analysis, AI Business & Operations, CRM Systems & Management
Lever, Inc. is seeking a CX Operations Manager to design and own the knowledge base, onboarding, and continuous education for support agents. You will optimize workflows, partner with QA and BPO teams, and drive self-service improvements across multiple time zones in a fully remote setup.
The role emphasizes data-driven CX improvements, collaboration with AI initiatives, and a proactive approach to policies and escalations. Canada-based, remote, with strong ownership expectations.
We invite applications for the Remote CX Ops Lead
- Training, Knowledge & Automation position located in Canada.
For the Remote CX Ops Lead
- Training, Knowledge & Automation position at Lever, Inc., we are reviewing applications now.
Step into the Remote CX Ops Lead
- Training, Knowledge & Automation role at Lever, Inc. in Canada and grow with us.
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