Senior Internal Communications Specialist

As an Senior Internal Communications Specialist at Northbridge, you’ll play a key role in how information flows across the organization and how employees experience our digital workplace. Sitting within our Employee Communications team in People & Culture, you’ll own updates, enhancements, and optimization of our intranet (built on Microsoft SharePoint) and our Northbridge Careers website.

You’ll partner closely with stakeholders across the business – including IT, Cyber, People & Culture, and senior leaders – to deliver engaging, branded, intuitive content and digital experiences. As the organization’s platform subject matter expert, you’ll guide teams on best practices, support daily content needs, bring forward enhancements, and ensure our digital channels stay modern, functional, and aligned to business priorities.

We want your talent!

• Conceptualizing and designing intuitive web pages and digital experiences
• Managing multiple priorities in a fast‑paced, highly collaborative environment
• Providing exceptional consultation and customer service to internal stakeholders
• Ensuring brand consistency and quality across all communication channels
• Troubleshooting, testing, and implementing digital solutions
• Thinking creatively about continuous improvement in employee communications
• Acting as a platform subject matter expert and helping others use tools effectively

• 5+ years of progressive experience in internal/employee communications role
• Hands‑on experience with Intranet/Microsoft SharePoint (required)
• Experience working with digital tools such as CMS platforms, web applications, and email marketing or automation services (e.g., tools similar to Contact Monkey/Workshop)
• Understanding of internet/intranet principles, information architecture, and web design
• Post‑secondary education in Web Development, Communications, Public Relations, Marketing, or equivalent combination of education and experience
• A continuous improvement mindset with curiosity about modern digital, AI‑enabled communication approaches
• Experience in complex corporate environments (e.g., banking, large enterprises) is preferred

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work!
  
  We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well‑being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, leadership training, and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $82,000 – $110,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.

This is a real opportunity — we’re actively hiring! Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of…