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Remote IT Service Desk Agent

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-10-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Desktop Support, IT Support
Salary/Wage Range or Industry Benchmark: 37000 - 51000 USD Yearly USD 37000.00 51000.00 YEAR
Job Description & How to Apply Below

GovCIO is hiring a Service Desk professional to support the TSA Focus contract. This remote, US-based role acts as the first contact for IT service management, handling incidents and service requests via phone, chat, and email.

Candidates should have a high school diploma with 3 years of IT service desk experience and be proficient with Windows, macOS, basic hardware/software troubleshooting, PIV access, and ITSM concepts. US citizenship required for DHS/TSA clearance.

The following position is for a Remote IT Service Desk Agent with GovCIO.

The Remote IT Service Desk Agent role at GovCIO is now open for applications in Columbus, OH, United States.

Join us at GovCIO as our next Remote IT Service Desk Agent in Columbus, OH, United States.

We are currently recruiting a Remote IT Service Desk Agent for our team in Columbus, OH, United States.

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