IT Help Desk Agent — Remote Support & Tickets
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-08
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IT/Tech
HelpDesk/Support, Technical Support, Desktop Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
The Help Desk Specialist at Maricopa County Attorney's Office provides first-level IT support to MCAO staff, resolving basic technical requests and triaging more complex issues. You will use Microsoft Teams for remote assistance and Service Now to manage tickets, delivering professional customer service daily.
Responsibilities include logging and updating tickets, basic device and account support, password resets, and assisting with audits and IT projects.
We would love to welcome a new IT Help Desk Agent — Remote Support & Tickets to our group in Phoenix, AZ, United States.
This role is for the IT Help Desk Agent — Remote Support & Tickets role at Maricopa.
We are seeking a motivated IT Help Desk Agent — Remote Support & Tickets to join Maricopa in Phoenix, AZ, United States.
Consider building your career as a IT Help Desk Agent — Remote Support & Tickets at Maricopa.
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