Healthcare Business Analyst

Location: Charlotte, NC (Fully Remote, with Onsite Requirement for Local Candidates)
Duration: 6 months

Position Overview:

Quadlight Corp is seeking an experienced Healthcare Business Analyst with a strong background in Medicare (MA, MAPD, PDP) and expertise in employer group plans
.

This is a 6 month contract role, fully remote, but candidates local to Charlotte, NC (within a 20-30 mile radius) will be required to come onsite once a week.

The ideal candidate will possess experience in eligibility file processing
, system configuration, and process automation strategies. A deep understanding of UX design principles and the ability to collaborate cross-functionally with technical, operations, and client teams is also essential.

• Strong background in Medicare (MA, MAPD, PDP) within both individual and employer group plans.
• Experience with employer eligibility file processing implementations
  .

• Proficiency in writing detailed system configuration requirements and defining process automation strategies
  .
• Ability to collaborate with development teams to enable additional system configurations via UI for automation
  .

• Familiarity with high-level UX design principles
  .
• Experience in creating wireframes and markup diagrams to support system design discussions.

• Demonstrated ability to work effectively with technical, operations, and client teams to gather, document, and validate requirements.

• Knowledge of eligibility processing workflows and file structures in the Medicare or employer group plan space.
• Experience implementing solutions that align with compliance requirements and industry standards.

• Strong analytical and problem-solving abilities
  .
• Excellent communication and documentation skills to articulate complex concepts clearly and concisely.

• Operational Analysis: Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Modeling: Initiate, participate in, and facilitate data modeling
  , process modeling
  , and solution modeling
  .
• System Design: Design and document software solutions by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; and writing specifications as needed.
• System Improvement: Improve systems by studying current practices and designing modifications.
• Controls and Procedures: Recommend controls by identifying problems and writing improved procedures.
• Testing and Documentation: Develop testing scenarios and assist with user acceptance testing for system and process changes. Maintain user documentation and provide help desk support and training.
• Technical Reporting: Prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Root Cause Analysis: Investigate service-related issues to identify root causes; identify and communicate business needs assessments as necessary.
• Industry Awareness: Stay updated on trends and issues in the government healthcare insurance space. Maintain professional knowledge through workshops, publications, and participation in professional societies.

At Quadlight Corp, we prioritize collaboration, innovation, and professional growth. Join a team that is passionate about healthcare solutions, and benefit from the flexibility of a remote work environment while contributing to impactful projects. We offer an inclusive, dynamic atmosphere where your expertise can thrive.