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Senior Support Analyst; Level 2; Remote

Remote / Online - Candidates ideally in
Germantown, Shelby County, Tennessee, 38138, USA
Listing for: Motorola Solutions
Full Time, Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Senior Support Analyst (Level 2) - Remote

Motorola Solutions’ Noggin division is seeking a Level 2 Support Services Analyst to resolve complex customer requests with professionalism and accuracy. You will analyze issues, document workarounds, and contribute to Noggin’s knowledge base while upholding SLAs and driving customer satisfaction.

Collaborating with Dev Ops/Engineering, you will mentor offshore teams and enrich tickets with clear steps and Noggin terminology.

For the Senior Support Analyst (Level
2) - Remote position at Motorola Solutions, we are reviewing applications now.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Nashville, TN, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 60.000 - 70.000.

Position Requirements
10+ Years work experience
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