Technical Writer
Seattle, King County, Washington, 98127, USA
Listed on 2026-10-09
-
IT/Tech
Technical Writer, Technical Support
Position
Description:
Valiant Solutions is seeking a1/4 time Technical Writer to join our rapidly growing and innovative cybersecurity team!
[Position Description]
Named one of Best Places to Work
in the Washington DC area for 12 consecutive years
, Valiant is proud of our employee-centric culture and commitment to excellence.
This position allows for 100% remote work. Remote work requires a high level of trust in our employees, and we strictly adhere to the details outlined in our Remote Work Policy below.
Required Experience- Minimum of three (3) years of experience in writing, editing, and preparing business or technical documentation for SOPs, user guides/ job aids, workflow diagrams, etc., including at least 1-2 years supporting a federal agency
- Bachelor’s degree
- Experience utilizing SharePoint or related tools for document management, collaboration, and content organization.
- Strong working knowledge of Microsoft Office suite, including Word, PowerPoint, and Excel
- Proficient in the use of Microsoft Teams
- Working knowledge of IT standards and frameworks
- Performs requirement analysis, software design, development, installation, testing and maintenance for application system components for large-scale and distributed systems.
- Performs operating system, and/or product evaluation, integration, testing, and problem diagnosis/resolution.
- Provides technical leadership, reviews work products, and makes technical recommendations, as needed, for changes in the supported technical architecture.
- Works in an object-oriented environment.
- Gathers and writes technical documents for information system installation, operation, and maintenance in clear and concise language.
- Writes in clear and concise language technical documents, procedures manuals, service manuals, and related technical publications
- Ensures that technical documents are written in a clear, readable format that can be understood by technical and non-technical personnel
- Ensures documentation correctly references organizational policies as needed
- Reviews, performs quality assurance, and edits applicable materials as needed.
- Acquires and verifies knowledge by working closely with stakeholders engaged in developing new products and services as well as making improvements to existing documentation, observing the performance of information system pilots, examining drawings and notes, and reviewing rewrites of articles and manuals or similar publications
- Ensures conformance to existing IT standards by revising the text and making recommendations for changes in scope where necessary
- Ensures the appropriate use of technical terminology in IT-related documents
- Works with system owners and SMEs to understand existing and planned technologies and standards
Valiant Solutions is a security-focused IT solutions provider with public clients nationwide. Named one of the fastest growing privately held companies by Inc. 5000, Washington Technology’s Fast 50, and Washington Business Journal’s Best Places to Work in the D.C. area, Valiant Solutions pride's itself on providing its employees with great benefits and career development opportunities. As a company, we are just as committed to growing careers as we are to building world-class IT solutions, all while enjoying an unparalleled work-life balance.
We are in a phase of tremendous growth and building the team that will take us to the next level. We seek people whose talents and accomplishments will contribute to a thriving company, who have the character to support their capacity, and can make a positive impact on our culture. Alongside our talented team, you’ll learn to think quickly on your feet and expand your own personal and professional skill set.
Our management team will…
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