Remote Center Team Lead | DoD IT Support
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-10-09
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IT/Tech
Systems Administrator, IT Project Manager
Empower AI in the United States seeks a Knowledge Center Team Lead to supervise Tier I agents supporting DoD mission applications. You will manage real-time performance against SLAs, coach analysts, and ensure proper ticket closure and escalations.
This remote, salaried role requires US citizenship and an active security clearance. You will coordinate with resolver groups and act as senior technical resource across DISS, NISS, NBIS, and related systems.
Join us at Remote Jobs as our next Remote Knowledge Center Team Lead | DoD IT Support in United States.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in IT & Technology, Other.
The advertised compensation is 66..
We aim to respond to suitable candidates as soon as possible.
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