Senior 2nd-Line Tech Support Enterprise; Remote
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-09
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IT/Tech
IT Support
Auditdata seeks a hands-on Technical Customer Care professional to own a small portfolio of named Enterprise accounts and resolve complex tickets in a live queue. You will troubleshoot software and hardware, reproduce issues with clear steps, and drive escalations to Product Management and Dev Ops.
You will also write knowledge-base articles, train customers, and lead weekly reviews. Remote work model across multiple time zones is available, with opportunities for professional growth.
This Full Time opportunity is for the Senior 2nd-Line Tech Support for Enterprise (Remote) role at Auditdata.
Our team is growing, and we are hiring a Senior 2nd-Line Tech Support for Enterprise (Remote) in United States.
This Full Time opening is for the Senior 2nd-Line Tech Support for Enterprise (Remote) role at Auditdata.
We are seeking a motivated Senior 2nd-Line Tech Support for Enterprise (Remote) to join Auditdata in United States.
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