Remote L1 Web Hosting Support Agent
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-10-09
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IT/Tech
IT Support, Technical Support, Web Developer
Level Up is seeking a highly motivated L1 Hosting Tech Support Agent to assist clients with hosting environments and Word Press sites. You will troubleshoot via live chat and tickets, manage multiple chats, and document issues for escalation.
Strong Word Press, DNS, SSL, MySQL, and Linux CLI skills are required, with a customer-focused, empathetic approach. The role is fully remote with a fixed mid- or night-shift schedule, Monday–Friday, observing Philippine holidays.
This is a strong position to take on the Remote L1 Web Hosting Support Agent role at Jobicy.
We are looking to fill the Remote L1 Web Hosting Support Agent position at Jobicy in United States.
The Remote L1 Web Hosting Support Agent role at Jobicy is now open for applications in United States.
Join us at Jobicy as our next Remote L1 Web Hosting Support Agent in United States.
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