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Remote IT Support Engineer | Cloud & Security

Remote / Online - Candidates ideally in
Port Saint Lucie, St. Lucie County, Florida, 34952, USA
Listing for: Thrive
Full Time, Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Thrive is seeking a remote first-contact IT support specialist to provide initial triage for network, server, and end-user issues. Your role includes creating and updating support tickets and coordinating with engineers to ensure timely resolutions.

Ideal candidates will have 2–3 years in IT help desk roles, experience with Service Now, Kaseya, Ninja, and RMM tools, and solid knowledge of Windows 10/11, macOS, and Microsoft 365. Strong communication and teamwork are essential.

Are you ready to take on the Remote IT Support Engineer | Cloud & Security role at Thrive?

This is a Full Time role.

The position is based in Sarasota, FL, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 42.000 - 62.000.

We aim to respond to suitable candidates as soon as possible.

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