Remote IT Help Desk Pro — Elevate User Support
Mableton, Cobb County, Georgia, 30126, USA
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Terrestris, LLC is seeking a Remote IT Help Desk Specialist to support the IRS Criminal Investigation division. The role involves helping over 4000 users nationwide, educating on self-service options, and processing tickets from various queues.
You will provide remote support, manage user accounts, install software/hardware, and troubleshoot issues across desktop and laptop environments while maintaining timely email responses and ticket documentation.
We are looking to fill the Remote IT Help Desk Pro — Elevate User Support position at Terrestris, LLC in Homerville, GA, United States.
This is an excellent opportunity to take on the Remote IT Help Desk Pro — Elevate User Support role at Terrestris, LLC.
As a Remote IT Help Desk Pro — Elevate User Support, you will play an important part at Terrestris, LLC in Homerville, GA, United States.
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