Remote SLA & KPI Lead
Newport News, Virginia, 23601, USA
Listed on 2026-10-09
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IT/Tech
IT Business Analyst, IT Specialist
Peraton is seeking an SLA Specialist to join the DT CAEIO program, focusing on monitoring and improving service delivery through SLA, SLO, and KPI analysis. You will partner with technical and government stakeholders to drive incident, change, configuration, and problem management processes.
Candidates should have strong Excel reporting skills, ITIL knowledge, and experience with Service Now and dashboards. This role is remote with DMV-area on-site adaptability and a Monday–Friday schedule.
Are you ready to take on the Remote SLA & KPI Lead role at Peraton?
This opportunity is part of our work in IT & Technology.
The advertised compensation is 104..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote SLA & KPI Lead role in the description above.
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