Remote Help Desk Manager | Enterprise Support Leader
Washington, District of Columbia, 20022, USA
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Ping Wind, Inc. is seeking a Help Desk Manager to lead enterprise Service Desk and End User Support operations remotely, ensuring high-quality technical support, SLAs, and OLAs while providing strategic leadership for the Help Desk team.
The role requires 6–8 years in IT service/help desk, DoD 8570 IAT II certification, active Public Trust clearance, and a high school diploma or GED. Oversight includes incident, request, problem, knowledge, and service management processes.
This Full Time role is for the Remote Help Desk Manager | Enterprise Support Leader role at Ping Wind, Inc.
Learn more about the Remote Help Desk Manager | Enterprise Support Leader role in the description above.
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