Remote DeFi Community Support Specialist
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, Technical Support
Orca is seeking a proactive user support specialist for our Solana-based DeFi ecosystem. You will serve as the first point of contact for users, combining community support, technical troubleshooting, moderation, education, and user advocacy to ensure a smooth experience across our platform.
You will respond to user questions via Discord and ticketing systems, troubleshoot product issues, escalate critical problems, create guides and FAQs, and collaborate with Product, Marketing, and Business
We are seeking a motivated Remote DeFi Community Support Specialist to join Orca in United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote DeFi Community Support Specialist role at Orca, based in United States.
We are looking to fill the Remote DeFi Community Support Specialist position at Orca in United States.
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