Remote IT Support Analyst - First-Line Tech Helpdesk
Los Angeles, Los Angeles County, California, 90079, USA
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Velera is seeking an IT Support Analyst I to provide first-level technical assistance to employees and clients via phone, chat, and email. You will troubleshoot remotely, guide users through solutions, document incidents, and coordinate with higher-level teams as needed.
The role emphasizes a customer-first mindset and continuous service improvement. Ideal candidates have a high school diploma, with HDI/MCP/Network+ or A+ certifications preferred; HDI certification within 12 months is required.
As a Remote IT Support Analyst I
- First-Line Tech Helpdesk, you will play an important part at Velera Solutions, LLC in United States.
The following position is for a Remote IT Support Analyst I
- First-Line Tech Helpdesk with Velera Solutions, LLC.
Our group is growing, and we are hiring a Remote IT Support Analyst I
- First-Line Tech Helpdesk in United States.
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