Financial Messaging Expert

• - Onboard new customers
• Attend clients' meetings during pre-sales stage
• Determine customer requirements and goals of his target SWIFT infrastructure
• Define the scope of the project, plan timelines, set deadlines
• Help the customer in the technical set-up of its SWIFT platform
• Coordinate end-to-end tests
• Provide reporting to management about progress, risks & mitigations
• - Support existing customers
• Provide client support on their Financial Messaging / SWIFT related queries
• Answer to Jira tickets within given SLA
• Train customer staff on how to use SWIFT / our platform
• Help identify performance improvement opportunities for assigned clients
• Occasionally, travel to client locations to collaborate with their teams

• Participate in Brainstorming Sessions related to Strategic Initiatives at the company
• Participate in Continuous Improvement Process by sharing ideas for improvement
• Work with Sales Team & IT Team to imagine future products & services
• Provide guidance and mentoring for new employees and/or colleagues in other departments
• Deliver training for internal teams

If you are searching for an organization that invests in your professional career, look no further. We provide our Experts with the tools and resources needed to achieve their career aspirations. Plus, we are 100% remote, so you can work from anywhere, avoiding the 8:00 AM traffic. Our team enjoys unlimited leave days to maintain a healthy work-life balance.

DiXiO is a leading financial infrastructure platform connecting institutions to banks & leading financial rails worldwide. Our clients are banks, asset managers, investment funds, fintechs and corporates in more than 60 countries.

• - 3 – 7 years of experience in the field
• - Strong knowledge of SWIFT connectivity solutions & other SWIFT services
• - Strong knowledge of Financial Messaging protocols:
  Swift Net, API, Host to Host
• - Strong knowledge of MT and MX (ISO
  20022) messages
• - Good understanding of the financial industry ecosystem
• - Proficient in English and Spanish