EndPoint Administrator - Remote

Our team members enjoy a robust benefits package including:

• Competitive compensation

• Paid time off for vacations, holidays, and illness

• Comprehensive health insurance (medical, dental, vision, prescription)

• 401(k) retirement savings plan

• Education support and student loan assistance

• Life and disability insurance

• Flexible spending account

The EndPoint Administrator supports, maintains, and administers enterprise systems, infrastructure, and application environments. This role is responsible for responding to system-related incidents, troubleshooting technical issues, and implementing effective solutions. The EndPoint Administrator ensures that systems are functioning efficiently and securely while collaborating with cross-functional teams to support technology operations across the organization.

• Supports and maintains enterprise systems, servers, applications, and related infrastructure.

• Responds to hardware, software, and network incidents and service requests, ensuring timely resolution.

• Performs system monitoring, maintenance, and patching to ensure optimal performance and compliance.

• Maintains accurate documentation of system configurations, procedures, and incident resolutions.

• Participates in the on-call rotation to provide after-hours technical support as needed.

• Promotes system security, user access controls, and compliance with organizational and regulatory standards.

• Collaborates with IT teams and business stakeholders to evaluate and implement technical solutions.

• Assists in the deployment and configuration of new systems and upgrades to existing infrastructure.

• Follows change management protocols and participates in testing and validation processes.

• Identifies and shares best practices with peers and supports continuous improvement initiatives.

• Performs other duties as assigned.

• Maintains regular and reliable attendance.

• Complies with all policies and standards.

• Package, test, and deploy enterprise applications, third-party software, and patches using MECM, Intune, and WSUS with phased ring deployments.

• Build, test, and deploy Group Policy Objects (GPOs) and Intune configuration profiles/security baselines.

• Partner with Cybersecurity teams to remediate endpoint vulnerabilities and enforce PCI, CIS, and regulatory compliance standards.

• Monitor client agent health, deployment metrics, and assist in maintaining MECM distribution points, management points, and site infrastructure.

• H.S. Diploma or GED required

• Bachelor's Degree in Computer Science, Information Technology, or a related field preferred

• 2-4 years of experience in systems administration required

• Experience supporting a mid to large-size enterprise environment preferred

• Experience administering Microsoft SCCM/MECM/InTune and in an enterprise environment.

• Strong experience with:o Microsoft Endpoint Configuration Manager (MECM/SCCM), prefer redo Microsoft InTune, prefer redo Windows Server, prefer redo Windows 10/11 administration, prefer redo Active Directory, prefer redo Group Policy, prefer redo Power Shell scripting, prefer redo SQL Server reporting, prefer redo Windows deployment services, prefer redo Endpoint security technologies, preferred

• Proficiency with Windows and/or Linux server administration.

• Strong understanding of system security, backup, and recovery procedures.

• Experience with virtualization technologies (e.g., VMware, Hyper-V).

• Familiarity with Active Directory, DNS, DHCP, and enterprise networking concepts.

• Ability to troubleshoot and resolve complex technical issues.

• Strong communication and customer service skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Strong organizational and…