Remote Workforce Analyst: Call Center Optimization
Washington, District of Columbia, 20022, USA
Listed on 2026-10-09
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IT/Tech
Data Analyst
Leidos is seeking a Workforce Analyst to support the Military One Source program. The role is remote and focuses on optimizing call center operations, forecasting demand, and delivering actionable insights.
Responsibilities include monitoring queues, creating schedules, analyzing data trends, and collaborating with supervisors to ensure coverage and performance standards. Candidates should have strong analytical and communication skills and a background in workforce management.
The Remote Workforce Analyst:
Call Center Optimization position in the Human Resources, Management & Operations field is open for applications.
For the Remote Workforce Analyst:
Call Center Optimization position at Via Logic LLC, we are reviewing applications now.
Step into the Remote Workforce Analyst:
Call Center Optimization role at Via Logic LLC in United States and grow with us.
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