Sr. Cloud Consultant – Change Management​/User Adoption or Canada

Sr. Cloud Consultant – Change Management/User Adoption in the USA or Canada

Cloud for Good islooking for change management professionals motivated by a passion to deliver value for our customer’s technology investments by focusing on how changes related to technology initiatives impact people and their ability to adopt and become proficient withnew solutions provided by these initiatives.

The Senior Consultant will play a pivotal role in driving the success of our engagements by developing and implementing change management strategies and plans that result in faster adoption, increasedproficiencyand minimized resistance for technology initiatives.

While thisisn’ta technical role, it does require a natural curiosity of how people canleveragetechnology to work more effectively and sustainably. It is also a role that requires a passion for helping make the benefits of technology accessible tobusinesspeoplein non-technical positions.

This rolealso includes contributing to a growing practice andparticipatingin practice development activities such as developing new offerings, marketing collateral, and blogs.

Location:Virtual:
Home-based office in the US or Canada

Work Authorization:Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

Responsibilities:

• Coach customers and project team on change management principles and their practical application in a project context
• Develop change management strategies and detailed plans for change initiatives for customer engagements
• Evaluate the effectiveness of change management strategies and tactics used to promote adoption using quantitative (user metrics, surveys, etc.) and qualitative (observations, communications, etc.) techniques and revise plans, if needed, based on results
• Work closely with customer project owners to ensure expected benefit sand valueare realized
• Conduct ongoing risk/impact assessments and provide support throughout the project todeterminepotential challenges/barriers/resistance andidentifycorresponding risk mitigation strategies
• Coordinate change management implementation activities, ensuring execution aligns with overall plans, commitments to customers, and schedule/cost targets
• Coordinate with project managers ensuring alignment between change management and technical implementation plans for the initiative
• Develop and execute (or supervise others executing) stakeholder, resistance management, communication, and training plans.
• Develop and deliver communicationsassetsalignedto the change managementandcommunicationsplans, e.g., email communications,templates, web content, etc.
• If applicable, review proposed change management communications for alignment with plan and customer’s corporate communications standards and organizational change culture.
• Develop and delivertrainingassets/instructionaldesign related to the change management and training plans, e.g., training slide decks, webinars, job aids, video shorts, FAQs, etc.
• If applicable,deliver train the trainer and/or end user training aligned to the change management and training plans
• Ability to travel upto 20%
• Contribute to the growth and development of ACM practice byparticipatingin activities such as developing new service offerings, marketing collateral, blogs, etc.

Key Skills

• Experience and knowledge of change management principles, methodologies, and tools driven by technology implementations
• Exceptional communication skills, both written and verbal
• Excellent emotional intelligence and situational awareness and the ability toadaptmessagingand approach to your audience
• Ability toeffectivelycommunicate withand influence senior leadership/executivesandproject sponsors
• Ability toeffectivelycollaborate with and influenceinternalteamsand customerstakeholderstoward a shared…