EndPoint Administrator - Remote

Our team members enjoy a robust benefits package including:

• Competitive compensation
• Paid time off for vacations, holidays, and illness
• 401(k) retirement savings plan
• Education support and student loan assistance
• Life and disability insurance
• Flexible spending account

Job Summary

The EndPoint Administrator supports, maintains, and administers enterprise systems, infrastructure, and application environments. This role is responsible for responding to system-related incidents, troubleshooting technical issues, and implementing effective solutions. The EndPoint Administrator ensures that systems are functioning efficiently and securely while collaborating with cross-functional teams to support technology operations across the organization.

Essential Functions

• Supports and maintains enterprise systems, servers, applications, and related infrastructure.
• Responds to hardware, software, and network incidents and service requests, ensuring timely resolution.
• Performs system monitoring, maintenance, and patching to ensure optimal performance and compliance.
• Maintains accurate documentation of system configurations, procedures, and incident resolutions.
• Participates in the on-call rotation to provide after-hours technical support as needed.
• Promotes system security, user access controls, and compliance with organizational and regulatory standards.
• Collaborates with IT teams and business stakeholders to evaluate and implement technical solutions.
• Assists in the deployment and configuration of new systems and upgrades to existing infrastructure.
• Follows change management protocols and participates in testing and validation processes.
• Identifies and shares best practices with peers and supports continuous improvement initiatives.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Position-Specific Responsibilities

• Package, test, and deploy enterprise applications, third-party software, and patches using MECM, Intune, and WSUS with phased ring deployments.
• Build, test, and deploy Group Policy Objects (GPOs) and Intune configuration profiles/security baselines.
• Partner with Cybersecurity teams to remediate endpoint vulnerabilities and enforce PCI, CIS, and regulatory compliance standards.
• Monitor client agent health, deployment metrics, and assist in maintaining MECM distribution points, management points, and site infrastructure.

Qualifications

• H.S. Diploma or GED required
• Bachelor's Degree in Computer Science, Information Technology, or a related field preferred
• 2-4 years of experience in systems administration required
• Experience supporting a mid to large-size enterprise environment preferred

Knowledge,

Skills and Abilities

• Experience administering Microsoft SCCM/MECM/InTune and in an enterprise environment.
• Strong experience with:
  o Microsoft Endpoint Configuration Manager (MECM/SCCM), preferred
  o Microsoft InTune, preferred
  o Windows Server, preferred
  o Windows 10/11 administration, preferred
  o Active Directory, preferred
  o Group Policy, preferred
  o Power Shell scripting, preferred
  o SQL Server reporting, preferred
  o Windows deployment services, preferred
  o Endpoint security technologies, preferred
• Proficiency with Windows and/or Linux server administration.
• Strong understanding of system security, backup, and recovery procedures.
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Familiarity with Active Directory, DNS, DHCP, and enterprise networking concepts.
• Ability to troubleshoot and resolve complex technical issues.
• Strong communication and customer service skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational and documentation skills.

Licenses and Certifications

• Relevant certification in systems…