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Healthcare Clinical Service Desk Agent; Remote

Remote / Online - Candidates ideally in
Grafton, Walsh County, North Dakota, 58237, USA
Listing for: NTT America, Inc.
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 38000 - 71000 USD Yearly USD 38000.00 71000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Healthcare Clinical Service Desk Agent (Remote)

NTT DATA Services is hiring for a Provider Clinical Service Desk agent to handle inbound healthcare calls in a 24x7 environment. The role requires shift flexibility, including nights, weekends, and holidays, with training conducted on day shifts.

You will respond to inquiries about Epic, Cerner, McKesson and Meditech, document incidents, and drive timely resolution. A High school diploma and healthcare customer service experience are preferred.

The 24/7 Healthcare Clinical Service Desk Agent (Remote) role at NTT America, Inc. is now open for applications in Fargo, ND, United States.

We are currently recruiting a 24/7 Healthcare Clinical Service Desk Agent (Remote) for our team in Fargo, ND, United States.

This is an excellent position to take on the 24/7 Healthcare Clinical Service Desk Agent (Remote) role at NTT America, Inc.

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