Head of Technical Support — Remote Freelance Lead
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-09
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IT/Tech
IT Support, Technical Support, Digital Media & Production
Active Prime, Inc. is seeking a Senior Manager - Technical Support to lead and scale our B2B SaaS support organization. This fully remote, freelance role requires ownership of daily operations, cross-shift coordination, and close interaction with product, QA, engineering, sales, and partner teams.
You will drive ticket triage, escalation, and documentation, while developing instructional content and SOPs. The role demands a product-minded leader comfortable in a fast-moving startup and across
As a Head of Technical Support — Remote Freelance Lead, you will play an important part at Active Prime, Inc. in United States.
This role, Head of Technical Support — Remote Freelance Lead at Active Prime, Inc., could be your next career step.
Are you ready to take on the Head of Technical Support — Remote Freelance Lead role at Active Prime, Inc.?
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