Part-Time File Review Specialist; Office of Admissions Operations

ADMISSIONS OPERATIONS (BL-OPER-IUBLA)

The Office of Enrollment Management (OEM) serves Indiana University (IU) Bloomington by recruiting, enrolling, and serving the undergraduate population. We are deeply committed to transforming students' lives through access, engagement, and success while becoming the most innovative, strategic, and visionary enrollment management team in the nation. With a strong focus on belonging, access, and opportunity, OEM works with campus partners to make IU Bloomington the best university possible.

The Office of Admissions Operations provides operational, processing, and custom systems support for undergraduate recruitment and admissions activities on the Indiana University Bloomington campus.

• Maintains expertise in data entry of high school curriculum from transcripts and other sources, with particular emphasis on speed and accuracy.
• Develops skills in the use of local and enterprise systems and databases (Hydrus, OnBase, Student Information System (SIS)) to facilitate processing of transcripts and other academic materials.
• Continuously monitors workflow processing queues, prioritizing and adjusting tasks as needed to meet deadlines and support initiatives.
• Identifies and escalates curriculum discrepancies and processing irregularities.
• Assists with other processing tasks and application review on an as‑needed basis.

Required

• High school diploma or equivalent (such as HSED or GED.)

Required

• 2 years of office work experience.

Required

• Excellent interpersonal and communication skills, including customer service orientation and ability to interact and effectively communicate with a wide variety of individuals.
• Ability to take initiative and exert reliability, flexibility, and a positive attitude while handling stressful situations and confidential information and materials.
• Ability to exhibit competence, patience, and tact in a fast‑paced environment.
• A high degree of integrity, accountability, and attention to detail as problems detected in the processing workflow may impact on a student's admission status.
• Strong organizational, multitasking, and problem‑solving skills.
• Proficiency in computer skills, including familiarity with the Windows operating system, basic software applications (e.g., Microsoft Office Suite and web browsers), advanced keyboarding skills, and an understanding of fundamental computer concepts such as email usage, internet browsing, and basic troubleshooting.

Must be able to maintain a complex operational schedule and have some flexibility in the work schedule. Position requires a high degree of tolerance for stress and extended time at a computer during high-volume work periods.

Schedules are subject to change based on operational and departmental requirements.

Potential for extended weekday and weekend availability during peak processing periods.

This position will not allow for remote work outside the state of Indiana.

This is a fully remote position. A remote worker will need to demonstrate technology and system access to the following:

• A high-speed, stable internet connection.
• A quiet, private work environment.
• A PC running at least Windows 10 or a Mac running Catalina.
• 2 monitors (at least 14 inches each).
• A full, standard‑size keyboard and mouse (trackpad will not suffice).
• A webcam for Zoom video conferencing.
• Ability to run Cisco Secure Client VPN and connect to IUanyware.
• A microphone and speakers, or a headset with an attached microphone.

This is a temporary, part‑time seasonal position.

This position is eligible for remote work, subject to change in the future based on university policy and business needs.

$15.00 per hour

October
- November:
Up to 29 hours per week, including required…