Support Engineer — MSP SaaS, Remote, Impact & Growth
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-09
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IT/Tech
IT Support
Cyber Drain is seeking a motivated Technical Support Specialist to help MSPs using CIPP and CoW. You will resolve issues across Microsoft 365, Azure, Intune, and Exchange Online in a multi-tenant environment, while building knowledge bases and guiding users.
Remote-friendly role focused on empathy and clear communication. You will work with the engineering team to prioritize bugs, onboard new users, and identify opportunities to improve documentation and product quality.
We are looking to fill the Support Engineer — MSP SaaS, Remote, Impact & Growth position at Cyber Drain in United States.
The advertised compensation is 55.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Support Engineer — MSP SaaS, Remote, Impact & Growth role in the description above.
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