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Remote Tier-1 Tech Support Engineer - Client-Facing

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Exterro Inc
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 57000 - 65000 USD Yearly USD 57000.00 65000.00 YEAR
Job Description & How to Apply Below

Exterro Inc. is seeking a Technical Support Engineer (Tier
1) to join the Professional Services team. You will be client facing, support Fortune 1000 and Am Law 200 customers, and partner with Training, Sales and Engineering to ensure high-quality service and product releases.

The role requires a Bachelor’s degree, 1–3 years of support experience, and the ability to work 6:00 AM to 3:00 PM ET. A Public Trust designation is required within 6–9 months.

The following position is for a Remote Tier-1 Tech Support Engineer
- Client-Facing with Exterro Inc.

This is a great opportunity to take on the Remote Tier-1 Tech Support Engineer
- Client-Facing role at Exterro Inc.

As a Remote Tier-1 Tech Support Engineer
- Client-Facing, you will play an important part at Exterro Inc in United States.

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