Remote Technical Support Technician II
Laredo, Webb County, Texas, 78040, USA
Listed on 2026-10-09
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IT/Tech
IT Support, Technical Support, Network Security, Systems Administrator
VIVA USA Inc. seeks a Technical Support Technician II to provide day-to-day remote technical support across military, public safety, and critical infrastructure sectors. You will collaborate with engineering and product teams to improve services based on customer feedback.
The role requires strong networking, VoIP, and ITIL knowledge, with the ability to document triage steps and resolutions. Shift patterns include 24/7 operations and weekend coverage as needed.
We are looking to fill the Remote Technical Support Technician II position at VIVA USA Inc in Allen, TX, United States.
Learn more about the Remote Technical Support Technician II role in the description above.
We appreciate your interest in this position.
Join VIVA USA Inc and contribute to our ongoing work.
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