Identity & Access Management Engineer

Major Responsibilities:

Design, implement, andmaintaincomplex IAM solutions, including IGA, PAM, and SSO, using various tools and technologies, suchas SailPoint, Active Directory, IBM Verify, Azure AD, Okta, MFA, SAML, OAuth, and LDAP.Participate in testing, validation, and quality assurance of IAM solutions, ensuring functionality, performance, security,monitorandauditIAM systems, activities, and processes.

Assistin developing andimplementprocess improvement initiatives, backup and recovery procedures, and security optimization tasks within IAM.Perform troubleshooting, analysis and remediation of access and permissions issues. Assist working collaboratively with vendors attechnicallevel to resolve problems and manage escalation.

Manage the identity lifecycle and access policies for users, groups, roles, and applications across the organization.

Assist with investigations and responses to high-impact IAM incidents,assistteamtocontainand mitigate threats.

Perform access reviews, risk assessments, vulnerabilityanalysisand audits to ensure compliance with IAM policies and standards, and provide audit, privacy, legal and compliance support for IAM security/access related issues.

Adhere to all procedures necessary to protect information systems from intentional or inadvertent modification, disclosure, or destruction.

Provide technical support and guidance to clients and internal teams on IAM-related matters, such as user provisioning, access requests, password resets, authentication issues, identity governance, identity verification,etc.

Monitor and audit the IAM management systems and processes, make recommendations, take appropriate actionto ensure the best performance, and generate reports and metrics.

Responsible for developing and reporting on overall metrics of assigned areas of responsibility.

Evaluate and implement improvements tomonitoringprotocols.

Assistin creating andmaintainingcomprehensive IAM documentation, including architecture designs, IAM policies, process workflows, procedures, configurations, and compliance reports, and ensure they align with the best practices and industry standards.

Identify, implement securitycontrolsand remediate any IAM vulnerabilities, risks, or gaps, and implement corrective actions and preventive measures.

Assistin ensuring IAM practices align with regulatory requirements (e.g.SOX, PCI DSS, FFIEC, HIPAA), conduct security audits, and support compliance efforts. Support security/access related records in all phases including build, configuration, testing, implementation, go-live support, and optimization, and perform process improvement and security optimization tasks.

Serve as escalation for the application teams for security/access issues, and asIAMpoint of contact for assigned audits and security related activities with other departments. Document all responses.

Facilitate disaster recovery and business continuance configurations and procedures.

Assistindisaster recovery and businesscontinuanceconfigurations and procedures.

Analyze and resolve IAM issues and incidents and provide root cause analysis and recommendations for improvement.

Evaluate/resolve issues/tickets working with customers as needed. Recommend and implement solutions for problems within the team.

Participate incomplexIAM projects and initiatives, and collaborate with other engineers, analysts, and managers to deliver high-quality IAM solutions.

Analyzes business requirements and creates technical recommendations.

Assistin the resolution of project issues and recording time against tasks accurately and timely.

Assistin work plan development and management. Ensure successful completion of assigned projects on schedule, within budget, andin accordance with Advocate Health standards.

Collaborate with the IAM team, application owners, and business stakeholders to understand and document IAM requirements and issues.

Ensures integrity for application delivery, creates tasks, work estimates, and resource requirementsonthose tasks. Communicates with teammates and customers in order tokeep them informed with regard to activity status and potential problem areas and provides recommendations to management.

Identify and understandbusinessimpact of decisions made to fulfill customer expectations.

Contribute to team effort bysharing of knowledge, aiding, anddemonstratinginitiative.

Train and mentor other IAM team members.

Define protocol for working with customers and appropriately balance needs and resources.

Maintain knowledge of applicable technologies,…