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Customer Experience Specialist; Fully Remote

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Beacon Biosignals
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 33.65 USD Hourly USD 33.65 HOUR
Job Description & How to Apply Below
Position: New Customer Experience Specialist (Fully Remote)
  • Frontline customer support and technical troubleshooting.
  • Fully remote US-based role.
What You'll Do:
  • Resolve issues independently or escalation with clear documentation.
  • Use SQL and logs to investigate problems.
Who You Are :
  • 3+ years experience with at least 2 in technical support.
  • SQL knowledge and comfort with Windows.
Compensation:
  • $33.65/hour, plus equity and PTO.
  • Asynchronous remote culture and optional office hubs.

Beacon Biosignals is transforming precision medicine for the brain with at-home EEG platforms for clinical development and diagnostics. We're a scaling company with a strong remote culture and a focus on improving patient outcomes.

As a New Customer Experience Specialist (Fully Remote), you will play an important part at Beacon Biosignals in United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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