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Technical Product Support Consultant; Fully Remote
Remote / Online - Candidates ideally in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-10-09
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for:
Merative
Remote/Work from Home
position Listed on 2026-10-09
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
- Own and resolve complex customer issues from investigation through resolution.
- Deliver advanced technical support and act as escalation point for critical concerns.
Responsibilities:
- Analyze logs and application behavior to identify root causes and recommend solutions.
- Communicate proactively with customers and document best practices to strengthen knowledge.
- Enjoy remote-first work culture, flexible vacation, and health/dental/vision insurance.
- Access 401(k), tuition reimbursement, life insurance, EAP, and more.
Merative provides data, analytics, and software for health and social care, helping governments modernize social programs and serving 187 million people annually. The culture values focus, speed, trust, and inspire, with a remote-first work environment.
We are seeking a motivated Technical Product Support Consultant (Fully Remote) to join Merative in United States.
This opportunity is part of our work in Sales, Consulting.
The advertised compensation is 60..
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