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Customer Success Manager; Fully Remote
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-10-09
Washington, District of Columbia, 20022, USA
Listing for:
PAR Technology
Remote/Work from Home
position Listed on 2026-10-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
- Support day-to-day management of assigned client accounts, serving as a responsive point of contact for routine questions.
- Help execute Bridg's client engagement model, assisting with onboarding tasks, status updates, and recurring client touchpoints.
- Monitor client usage, assist in preparing reporting, and collaborate cross-functionally to resolve issues.
- 1-2 years of professional experience in a customer-facing role or strong internship background.
- Strong organizational skills, attention to detail, and ability to manage multiple tasks.
- Comfort with data and ability to summarize reports in plain English.
Skills:
- Key competencies in Microsoft Office and/or Google Workspace.
- Exposure to project management tools like Smartsheet or JIRA is a plus.
- Bachelor's degree or equivalent practical experience.
- Video interview with Talent Acquisition Team.
- Video interview with Hiring Manager via MS Teams.
- Video interview with Team via MS Teams.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. Its Bridg division offers an enterprise identity resolution and data platform, with a collaborative 'Better Together' culture.
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