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Remote Technical Support Analyst: SQL & Logs

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: RXinsider LTD.
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below

The Technical Support Analyst role at Tecsys joins the Customer Care team to keep hospital and distribution operations running smoothly around the clock.

You’ll own Service Now cases, analyze logs, write SQL queries and read Java traces to identify root causes, coordinate with EBS, Cloud Operations and BI teams, and provide timely workarounds while meeting SLA commitments. This role values clear communication with customers and the ability to manage multiple cases under pressure.

This posting is for the Remote Technical Support Analyst: SQL & Logs role at RXinsider LTD., based in United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 55.000 - 85.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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