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Support Engineer ; Fully Remote

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: ExtraHop Networks, Inc.
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Support Engineer I (Fully Remote)
  • Remote-first support role with flexible shift schedule.
  • You'll grow as an engineer while helping customers secure networks.

Key Responsibilities:

  • Provide hardware, firmware, and configuration support.
  • Troubleshoot network issues and escalate as needed.

Qualifications:

  • 2+ years B2B technical support and OSI model expertise.
Extra Hop

Extra Hop is a cybersecurity company that provides network detection and response (NDR) solutions, helping organizations gain visibility into cyber threats and network performance issues. The company has been operating since 2007, is recognized as a leader by major analyst firms, and fosters a culture rooted in purpose, integrity, and innovation.

As a Support Engineer I (Fully Remote), you will play an important part at Extra Hop Networks, Inc. in United States.

We are looking to fill the Support Engineer I (Fully Remote) position at Extra Hop Networks, Inc. in United States.

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