Technical Writer - US - Remote

Location US-Remote

Job :

G2 Technology Solutions LLC is seeking a skilled Technical Writer/Editor, Senior with a strong background in strategic communications to support our Department of Veterans Affairs (VA) Office of Information and Technology (OIT) customer. The candidate must be a self-starter who can quickly understand new assignments, conduct research, provide relevant content, offer solutions and is adaptable. A baseline understanding of IT and experience with Organizational Change Management would be preferred.

The environment is dynamic, and the client needs are often evolving. Flexibility and forward-thinking views are important for success.

• Conducting research, analyzing data, identifying trends, and preparing reports.
• Determining program requirements and making recommendations.
• Analyzing programs, policies, procedures, and systems and making recommendations to optimize these.
• Drafting new or revised policies and procedures.
• Assisting program managers with the development of budgets and schedules as well as tracking metrics.
• Identifying and resolving issues and problems.
• Planning, analyzing, and evaluating the effectiveness of operations and programs.
• Preparing and presenting reports and recommendations
• Collaborates with executive teams and IT groups to create a framework and process for continuously improving and testing new content.
• Repurposes content for a variety of audiences/stakeholders and uses.
• Performs quality control of content.
• Edits narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention.
• Establishes processes and materials to build knowledge sharing based on how information flows from products/product line managers and across the organization.

• Bachelors in Business discipline, computer science, electronics engineering or other engineering or technical discipline is required (8 years of additional relevant experience may be substituted for education).
• 3+ years of experience.
• Must have experience in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author's attention.
• Must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs.
• Must be able to use source data to evaluate the effectiveness of programs and business processes.
• Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations
• Must have experience in the application of a variety of word processing, spreadsheet, graphics, and scheduling tools.
• Must have experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand.
• Advanced writing and editing skills
• A firm grasp of the challenges of communicating in the various channels available today
• Flexibility, ingenuity, creativity, diplomacy, and a willingness to learn and adapt
• Proficient with Microsoft Office products including Word, PowerPoint, MS Teams, or other editing and GUI editing software.
• Ability to obtain and maintain a Tier II Moderate Risk Background Investigation.

Legal authorization to work in the U.S.

• Experience supporting large Cabinet-level federal agencies, ideally the Department of Veterans Affairs.
• Provide expert guidance to optimize systems, procedures, and processes, evaluate operational and program effectiveness and develop solutions to make improvements or address performance issues.
• Strong project management, analytical thinking, and problem-solving skills
• Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment.
• Capable self-starter with a drive to get all types of work done and high attention to detail.
• Excellent ability to communicate across most mediums and settings.

G2 Technology Solutions LLC offers full-time, benefits eligible employees a competitive total compensation package that includes paid time off, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services. The company sponsored 401(k) retirement plan has an employer contribution match. We invest in the professional growth of our employees through preapproved professional courses,…