Business Systems and Reporting Analyst

Business Systems and Reporting Analyst

First Century Bank has an exciting career opportunity for a curious and analytical Business Systems and Reporting Analyst. This position supports the Business Analytics and ACH team by helping the Bank understand its data, maintain accurate and useful reporting, investigate questions, test system changes, and improve business processes.

We are looking for someone who wants to understand not only what the data shows, but why it matters. The successful candidate will ask thoughtful questions, approach problems logically, and build knowledge through active participation and collaboration. This is a developmental role that will work closely with experienced analysts, business departments, IT, project managers, and third-party partners while gaining exposure to reporting, banking systems, payments, and product implementations.

This entry-level position is designed for candidates with 0–3 years of relevant experience and requires a bachelor's degree in a related field.

Applicants must currently live within commuting distance of Commerce, GA. The schedule includes three days per week in our Commerce office and two days working from home.

Duties and responsibilities can include:

• Reporting and analysis: Create, modify, and maintain operational, management, monitoring, and reconciliation reports using SQL, Excel, Power BI, Crystal Reports, Cognos, or other available reporting tools.

• Business understanding: Demonstrate understanding by interacting with senior analysts and business stakeholders to create and define reporting and data needs, identify the purpose behind each request, and help determine the most useful way to present the information.

• Data validation: Review reports, data extracts, file loads, and other outputs for completeness and accuracy. Compare information across sources, identify inconsistencies, and
  *** escalate
  * ** potential data-integrity concerns.

• Research and troubleshooting: Investigate reporting, data, and system questions; document findings; and work with the appropriate team to resolve or elevate issues.
• Testing and change support: Perform user acceptance testing for reports, system enhancements, scripts, and new processes. Prepare test cases, compare expected and actual results, record evidence, and communicate findings clearly.
• Process improvement: Provide feedback on design and improvement of reporting, data collection, monitoring, and business processes. Suggest ideas to make recurring work more accurate, efficient, and sustainable.
• Implementation support: Support new client, product, vendor, and system initiatives by confirming requirements, completing data mapping, generating reporting, performing testing, creating readiness reviews, and completing post-implementation validation.
• Documentation: Create and maintain report definitions, procedures, data-flow documentation, test results, issue summaries, and other materials needed to preserve knowledge and support consistent processes.
• Ticket and project support: Document issues and requests in the Bank's ticketing systems, maintain supporting evidence, track progress, validate corrections, and participate on project teams as assigned.
• Cross training and team support: Develop working knowledge of the Bank's reporting environment, ACH and other payment products, banking portals, and related systems so the position can provide flexible analytical and project support as priorities evolve.

Perform other duties that may be assigned or that inherently and logically belong with the position.

Exemplify FCB's values while supporting its mission, organizational goals, and priorities.

• Bachelor's degree in business, information systems, data analysis, finance, accounting,…