Business Systems Analyst - Operational Technology Solutions

Location: St. John's

What We Offer:

Work Environment  – Work in our beautiful home office building with access to a fitness facility, onsite nurse, and a café

Competitive Compensation  – Including an annual bonus plan, pension plan, and parking allowance

Flexible Benefits Plan  – in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs.

Paid Vacation  – Plus an annual option to purchase additional vacation, too

Wellness Support  – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program

Opportunity to give back to some amazing causes in our community –  Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:
Lead discovery with business stakeholders to understand operational challenges, current-state processes, desired outcomes, constraints, dependencies, and measures of success

Translate business needs into clear and traceable requirements, acceptance criteria, process models, solution options, and recommendations

Coordinate work across business stakeholders, Technology teams, vendors, project managers, architects, cybersecurity, infrastructure, and support teams

Support delivery activities including intake management, stakeholder coordination, scheduling, change requests, and transition to support

Monitor operational, technology, cybersecurity, and delivery risks and escalates concerns with recommended actions when required

Prepare concise and decision-focused status updates, reports, and communications for stakeholders and leadership

Build effective stakeholder relationships and promote shared understanding of business priorities, operational realities, technical constraints, and cybersecurity best practices

Contribute to continuous improvement activities by sharing knowledge, supporting team members, and enhancing team processes and tools

Your

Skills:

Strong business analysis and requirements gathering skills with the ability to translate business needs into practical solutions

Ability to analyze complex problems, challenge assumptions, identify risks and dependencies, and recommend appropriate actions

Strong communication, facilitation, and relationship-building skills with the ability to engage both business and technical audiences

Ability to organize complex work into clear, actionable deliverables and maintain traceability from problem identification through implementation and support

Working knowledge of technology solution delivery life cycles, including requirements, testing, implementation, support, and continuous improvement

Proficiency with collaboration and delivery tools such as Microsoft 365, SharePoint, Teams, Service Now, Planner, or similar platforms

Your

Experience:

Post-secondary degree or diploma in a related discipline, or an equivalent combination of education and experience

Five or more years of progressive experience in business systems analysis, solutions analysis, technology delivery, quality assurance, application ownership, or related roles

Experience working with business stakeholders, Technology teams, vendors, and project delivery teams in operational, industrial, manufacturing, transportation, refinery, or similarly complex environments considered an asset

The expected annual salary range for this position is $66,267 - $87,804. Placement within the range will be based on relevant experience, qualifications and skills.
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.

Diversity is key to our success and inclusion is everyone’s responsibility.